Frequently Asked Questions
What is ServiceCore?
ServiceCore is software built specifically for septic, grease, portable, and other environmental service companies. It’s an all-in-one solution for customer management, route planning and scheduling, accounting tools including estimates, invoices, and payment processing, and more.
Where can I learn more about ServiceCore’s features?
Check out our features page for a detailed breakdown of ServiceCore’s features and how each one benefits your company.
How do I know if ServiceCore is right for me?
ServiceCore meets the needs of any septic company, from a small family-run operation to a larger company with multiple technicians and trucks in the field. We believe that ServiceCore is a high-quality, user-friendly product and we’re happy to help you make the switch to ServiceCore from previous software platforms. For more details, please contact us and a member of our team will answer any questions you may have.
How do I import my existing data into ServiceCore?
We are compatible with QuickBooks and offer two-way data synchronization.We are fully equipped to support data migration to ServiceCore. Our data specialists can also help you with data migration from other software platforms!
How does ServiceCore protect my customer records and other data?
ServiceCore takes every precaution to protect your information. By leveraging robust 3rd party applications/services like Stripe, QuickBooks, and Amazon Web Services, ServiceCore is able to protect our customers’ data. We don’t store customer credit cards, we interact with APIs using unique tokens that are cryptographically generated, and our infrastructure is backed by Amazon. ServiceCore also encrypts all data using SSL and industry standard ciphers.